Author name: Felicia Harris

New-Collar Workers: A Trend That Embraces Diversity

A recent Cengage Group survey reported that 41% of respondents would prefer to get a certificate that would instantly qualify them for an in-demand job rather than obtain a college degree. These people are excellent candidates for “new-collar worker” positions. What is a new-collar worker? According to Indeed, new-collar jobs are associated with industries where

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The Importance of Offering an Employee Satisfaction Survey

How would you define an engaged workforce? You might say it’s an environment where everyone involved feels valued and supported. Workplace engagement is a crucial aspect of business success. In fact, it’s so imperative that employee engagement has been shown to affect metrics like productivity, retention, and customer service. However, unfortunately, recent statistics indicate that

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