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Hours: Available office hours, Monday through Friday, 8:00 a.m. – 5:00 p.m. EST. Technical support is available Monday - Saturday, 6:00 a.m. - 9:00 p.m. EST. Closed Sunday and all U.S. Federal Holidays, all day.
Please note: Depending on volume and complexity of requests, a full response to your question may take more than 1-2 business days. Please plan ahead when possible and if your need is urgent, contact us by phone at (586) 461-1400.
FAQs & Disclaimers
Clients may contact us 1 time in a one-year subscription period for a complimentary 30 minute consultation.
If you send an e-mail request and do not receive an automatic e-mail response acknowledging your request, please check to see if your spam blocker is activated.
If you have already received a response to your request and need further clarification on the issue, we ask that you contact the HR Professional who responded to your original request for follow-up.
HR Professionals are not Employment Attorneys and they cannot provide legal advice. While they can generally discuss employment laws and regulations, they cannot and will not advise on application of the law. They provide general information which is not a substitute for legal advice. If you require an Employment Attorney, please select the Employment Attorney option.
Due to federal regulations, HR Professionals are not able to provide services to members from foreign countries with which the U.S. has trade sanctions in place. These countries include Crimea region of Ukraine, Cuba, Iran, North Korea, Sudan and Syria.
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