Conflict is something that everyone has experienced at some point in their personal and professional life. By taking certain steps we can mitigate damage. For example, illuminating the underlying issue and needs, both our own and those of the people with whom we interact, we have a far greater chance of defusing the charge and achieving a positive outcome than if we stumble through the conflict blindly. This type of conflict resolution strategy done respectfully can make for a healthy debate that lays the foundation for a robust relationship. Join us October 3rd for a conflict resolution webinar for leaders. Click here to register or call (586) 461-1400.
Felicia G. Harris
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